CHARLOTTESVILLE, Va. (CBS19 NEWS) -- The holidays can be a very stressful time for families, especially for those who have loved ones with memory conditions like Alzheimer’s.

That's because there's a lot of moving parts and traditions.

The Alzheimer’s Association wants people to know the national hotline is available 24-7.

Local radio host Joe Thomas said he had to call the hotline to help his mother-in-law on Christmas Day a few years ago, and he even learned some new tricks.

“He said you really just have to live in that moment. If she says she doesn't like doing something, then she doesn't like doing something. If she says she doesn't remember doing something, say 'Well, let's try it for the first time.' And then maybe it'll spark something,” Thomas said.

The hotline volunteers also offer program recommendations and can translate up to 200 languages. The number is (800) 272-3900.